Professional experience

Retail Sales Assistant, Blue Illusion (May 2024 - Nov 2025)

My duties involved curating a positive retail experience for customers from providing personalised care including styling sessions, cultivating and nurturing relationships, fashion show event planning and maintaining satisfaction by addressing complaints such as returns and refunds.

Additionally, I provided expertise and assisted in 2iC responsibilities.

Skills developed:

  • Customer relationship management

  • Effective communication

  • Planning

  • Conflict resolution

  • Multi-tasking

Social Media Copywriter, Acorn Photography (Sep 2016 - Apr 2017)

I was responsible for delivering clear and engaging social media copy in a timely manner. I also developed social media strategy in congruence with brand voice and monitored engagement and feedback to evaluate impact of work

Skills developed:

  • Advanced written communication

  • Time management

  • Branding strategy

Other work experience

Make Up artist, Costume Designer and Runner, ‘Infamous’ film by Sue Todd (Aug 2014 - Nov 2014)

Store Manager, BETTS Shoes (Apr 2022 - Jun 2023)

In this role I was responsible for the total operational running of a fast-paced retail store including customer service, staff recruitment, training, administration, visual merchandising, data analysis and reporting to head office.

Within 3 months, I Ied my team to exceed quarterly budget by $30k. Furthermore, I achieved and maintained the #1 sales position in the company for the first 10 weeks under my leadership. This resulted in the prevention of the location closure and procurement of a new 2-year lease.

Skills developed:

  • Leadership

  • People management

  • Advanced interpersonal skills

  • Training and development

  • Problem solving

  • Report writing

Promotional Representative and Junior Marketing Assistant, Project 23 (Apr 2015 - Dec 2016)


In this duo role I provided professional representation for the organisation at events including trade shows. In my position as a Junior Marketing Assistant, I assisted in business plan development and utilised industry research to create training manuals.

Skills developed:

  • Business planning

  • Research skills

  • Professional presentation

  • Public speaking

Boutique Stylist, KILT (Oct 2017 - Nov 2018)

My responsibilities involved providing outstanding service to customers including after purchase follow up communication. I developed strong client connections resulting in repeat business and referral. I also completed stocktake practises and inventory management.

I was consistently praised for my creative and attractive visual merchandising.

Skills developed:

  • Initiative

  • Collaboration

  • Creativity

  • Decision making

  • Confidence

Videographer and video editor, Gravity Events (Aug 2015 - Nov 2016)

During my time at Gravity Events, I able to not only utilise my film production skills but also develop my client liaison competencies, understand expectations, provide updates and incorporate feedback. Additionally, I conceptualized and presented concepts including storyboarding to team members and clients. I also talent, providing guidance on movement, expression and actions.

Skills developed:

  • Client relations

  • Direction and leadership

  • Concept presentation

  • Data management